Shipping and Returns

Shipping Time Line
All orders received before 11am EST are usually shipped within 2 business days. All upper assemblies are BUILT TO ORDER so please allow 4 to 6 business days for processing. We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day. Orders are shipped via USPS Priority 2-3 day. All orders receive email confirmation of shipment once they have shipped and Tracking numbers will be provided via the email address provided at time of order.

Shipping Fees
USPS Priority 2-3 Day shipping is delivered within 3 days, but not guaranteed, shipments to the East coast can take an additional day and inclement weather can cause additional delays. Shipping price listed online and shown at time of purchase. If your order is marked delivered by USPS Sanders Armory Corp in no longer responsible for replacement or refunds of any product/packages that may be stolen, misplaced or delivered incorrectly. The customer at that point should call their local post office and file a lost package report, also the local sheriff’s department should be notified if the package has been stolen.

Order Changes
Once you submit your order to Sanders Armory Corp and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy.

Order Cancellations
Customers are able to cancel an order anytime before the item ships. If you cancel your order after the end of the business day that you placed the order, you will be assessed a 3% cancellation fee. (Orders placed after 6:00pm EST will have until the close of business the following day.) If you cancel your order before the end of business we will not assess the cancellation fee.

International Orders
We only ship to the Continental USA. No international orders.

 

Returns & Exchanges

Please inspect all packages IMMEDIATELY for items you have ordered, make sure they are exactly what you ordered and that all items are present and in good working order. Please test the merchandise with any items you already have or intend to use and to verify they function and fit as described. If the merchandise is not able to be installed right away, please test them or use the merchandise to make sure it functions as intended. Please be sure to save the box, the outer shipping carton and all packing material, in the unlikely event that you’ll need it for a return shipment. (Please note our 15 Day exchange policy below and our 30-day return policy also outlined below.)

All orders from Sanders Armory Corp are eligible for our 30-day return policy. You may return any item you purchased on www.sandersarmoryusa.com, for any reason, within 30 calendar days of your shipping date. The customer is responsible for return shipping packaging and fees. TO BE ELIGIBLE for a Refund all merchandise MUST BE UNUSED and in the original packaging, freight and any sales tax are non-refundable. In the event the merchandise is not received within 30-days from the shipping date, or does not meet the return condition criteria, the merchandise will be refused and return shipping charges will be the responsibility of the customer, or customer may opt for a 25% restocking fee to be deducted from the purchase price refund.

We will gladly exchange your merchandise WITHIN 15 days from the shipping date if it is not what you ordered or is not in good working order. Please notify us via email (admin@sandersarmoryusa.com) WITHIN 15 DAYS of the ship date of any defective products that and we will be provided an RMN (return merchandise number) and a return shipping label to have the product shipped back for exchange. Any time after the 15 days, the customer is responsible for return shipping to Sanders Armory Corp and must contact Sanders Armory Corp for a RMN, all shipments with no visible RMN will be refused.

Please email admin@sandersarmoryusa.com BEFORE returning any items.

***A 25% restocking fee MAY be applied on returns and exchanges.***

Returns must be sent to:
Sanders Armory Corp
ATTN: Return Div.
720 NE 25th Ave, STE 38
Cape Coral, FL 33909

Certain products are not warranted by Sanders Armory Corp, and the return of certain defective merchandise are subject to manufacturer approval.

When returning product we recommend the use of an insured and traceable shipper such as USPS or FedEX. Sanders Armory Corp does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages.

Website Text, or Photo Errors or Omissions
Sanders Armory Corp is not responsible for any typographical or photograph errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.

Website Information
This website, and its contents are the sole property of Sanders Armory Corp. and its respective manufacturers. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited. Any use of content from sandersarmoryusa.com requires prior written consent from Sanders Armory Corp. Sanders Armory Corp. will enforce its intellectual property rights to the full extent of the law.